
Bloom
Creative Wellbeing

Privacy Notice for Bloom Creative Wellbeing CIC
Effective Date: 26.02.2025
At Bloom Creative Wellbeing CIC, we value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and protect your personal information when you engage with our services, workshops, events, or visit our website.
1. Who We Are
Bloom Creative Wellbeing CIC is a community interest company dedicated to improving mental health and wellbeing through creative practices such as art, music, drama, crafts, and more. We are based in Pateley Bridge in North Yorkshire.
2. Information We Collect
We may collect the following types of personal data:
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Personal Identifiable Information (PII): Name, email address, phone number, postal address.
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Demographic Information: Age, gender, location (for demographic reporting purposes and to tailor services to community needs).
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Health and Wellbeing Data: If you participate in our creative wellbeing activities, we may collect data related to your mental health and wellbeing (e.g., interests, feedback, and other health-related information) in a confidential and voluntary manner.
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Event Participation: Data regarding your attendance, feedback, and interactions at our events, workshops, and activities.
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Payment Information: For workshop fees or donations (if applicable), we may collect financial information such as payment details (processed securely via a third-party payment processor).
3. How We Use Your Information
We use your personal data for the following purposes:
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To provide you with services such as creative wellbeing workshops, groups, events, and activities.
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To communicate with you about upcoming workshops, events, or important information related to your participation.
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To evaluate and improve our services and ensure they meet your needs.
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To fulfill legal or contractual obligations (e.g., reporting data to funders or partners).
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To promote mental health and wellbeing in the community through creative practices.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
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Consent – We will ask for your consent when required, for example, when sending you newsletters or promotional material.
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Contractual Necessity – We process personal data to fulfill agreements made with you, such as registering you for a workshop or event.
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Legitimate Interest – We process personal data for the purposes of providing our creative wellbeing services and activities, which are aligned with the interests of our CIC.
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Legal Obligation – We may need to process personal data to comply with legal or regulatory requirements, such as safeguarding policies or reporting to funders.
5. Sharing Your Information
We may share your personal data with:
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Service Providers: For example, payment processors or event booking systems. These third parties are obliged to protect your personal data and can only use it for the purposes specified by us.
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Funders and Partners: Anonymised or aggregate data may be shared with our funders or partners for reporting purposes or to demonstrate the impact of our activities.
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Safeguarding and Compliance Requirements: In cases where it’s necessary for safeguarding or legal reasons, we may share information with relevant authorities.
6. Data Security
We are committed to ensuring the security of your personal data. We implement reasonable and appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, please be aware that no method of data transmission or storage can be 100% secure.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. For example, we may need to keep your data for reporting purposes for a certain period after your participation in a workshop.
8. Your Rights
You have the right to:
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Access your personal data and request a copy of the information we hold about you.
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Rectify any inaccurate or incomplete data.
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Erase your personal data, where applicable (e.g., if we no longer need it for the purposes for which it was collected).
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Restrict or object to processing in certain circumstances.
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Data Portability: Receive your personal data in a structured, commonly used format to transfer it to another organization if applicable.
To exercise your rights, please contact us using the details below.
9. Cookies
Our website may use cookies to improve user experience and gather data on site usage. You can control the use of cookies through your browser settings.
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the updated version will include the new effective date.
11. Contact Us
If you have any questions or concerns about how we process your personal data, please contact us or write to:
Bloom Creative Wellbeing CIC
c/o Nidderdale Plus Community Hub
Station Square, King Street
Pateley Bridge
North Yorkshire
HG3 5AT